A L'OLIVIER GROUPE's Personal Data Protection Policy
This document constitutes the Personal Data Protection Policy (“Policy”) implemented by the company A L'OLIVIER GROUPE, a simplified joint-stock company with a capital of €4,640,000 having its registered office at 32 rue Jacques Robert, 95500 LE THILLAY, registered in the RCS PONTOISE under number 562 027 623, intra-community VAT number FR 72 562 027 623 (hereinafter referred to as “A L'OLIVIER” or “we”), in accordance with the European General Data Protection Regulation and French law n°78-17 of 6 January 1978 as amended relating to information technology, files and freedoms.
We place great importance on respecting your privacy and are committed to building strong and lasting business relationships with you. Protecting your personal data is paramount to us. Therefore, we are providing you with this Policy to inform you as clearly as possible about the data processing carried out when you use the services of the alolivier-group.com website, which is intended for professionals.
1. SCOPE OF APPLICATION
This Policy applies to the website alolivier-group.com as well as to any other online initiative belonging to A L'OLIVIER GROUPE and carrying out the collection of personal data in the context of commercial relationships with professional clients (the "Supports").
The term "personal data" refers to any information relating to an identified or identifiable natural person. A person is "identifiable" when they can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to them.
Please note that if required by the legislation of your country, this Policy may be supplemented by local provisions which we strongly encourage you to consult on our Supporting Materials.
2. DATA COLLECTED
When you use our Platforms in a professional capacity, we may collect and process some or all of the data you provide (i) by filling out forms, (ii) by uploading content online, (iii) by subscribing to online services or (iv) by sending us correspondence:
First name and last name;
function/professional title;
company name;
professional email address;
business phone number;
professional postal address;
SIRET/SIREN number of your company;
sector of activity;
your opinion on our products and services;
payment and billing information;
your purchase and order history;
any specific request that you may have in the context of your professional activity;
the photos or professional documents that you wish to share.
We may ask you to participate in professional surveys that we use to improve our services and for market research.
We may collect your IP address and browser type for system administration and/or statistical purposes without identifying or retaining any other individual information.
3. COOKIES
In some cases, we may also use cookies, which are small files of letters and numbers downloaded to your device when you access our Platforms. We primarily use cookies to recognize you when you return to our Platforms and to display content that may be relevant to your professional needs.
Internet browsers are usually set by default to accept cookies, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, some parts of our services may not be accessible.
4. PURPOSES OF THE COLLECTION OF PERSONAL DATA
Personal Data is generally collected for the purposes of A L'OLIVIER GROUPE's business activities, such as:
managing business relationships with our professional clients;
the improvement of our marketing and sales efforts;
better adaptation of our products and services to the needs of professionals;
compliance with the reporting and accounting obligations stipulated by law;
improving your professional experience on our Platforms;
managing your professional account online;
the processing of your orders and payments;
invoicing and sales follow-up;
sending commercial information relating to our products and services;
protection against potential fraudulent activities.
5. NON-DISCLOSURE OF PERSONAL DATA
Your Personal Data will never be sold, shared, or disclosed to third parties, except as provided in this Policy. However, we may need to disclose your Personal Data to third parties acting on our behalf or for our account for specific processing purposes in accordance with the purposes for which it was initially collected, including:
our service providers (logistics, payment, IT);
our business partners within the strict framework of the business relationship;
our professional advisors (chartered accountants, lawyers).
These third parties have contractually agreed to use your Personal Data only for the agreed purposes, and not to sell or disclose it to other third parties unless required by law.
The Personal Data we collect may also be disclosed to a third party if the business of all or part of this site and the associated customer data are sold, transferred, or otherwise assigned. Furthermore, Personal Data may be disclosed to a third party if we are legally obligated to do so by applicable law or regulation, court order, or government regulation.
6. SECURITY AND CONFIDENTIALITY
To ensure the security and confidentiality of the Personal Data we collect online, we use networks protected by standard security measures such as firewalls and passwords. When processing your Personal Data, we take all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
7. STORAGE OF PERSONAL DATA
Your Personal Data is stored either in our databases or in those of our service providers, in compliance with the legal retention periods applicable to commercial relationships between professionals.
In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country from which you initially entered the data.
8. TRANSFER OF PERSONAL DATA ABROAD
As part of our business activities and in order to optimize the quality of service, the information communications referred to above may involve transfers of Personal Data outside your country and/or to countries not members of the European Economic Area, whose laws on the protection of Personal Data differ from those of the European Union.
In this case, rigorous and appropriate physical, organizational, procedural, technical and personnel-related measures ensure the security and confidentiality of Personal Data.
9. RIGHT OF ACCESS, RECTIFICATION AND OBJECTION
Whenever we process Personal Data, we take all reasonable steps to ensure the accuracy and relevance of your data in accordance with the purposes for which we collect it. You have the right to object to the processing of your Personal Data for legitimate reasons. In the case of marketing communications, including electronically, we will provide you with the means to object to receiving marketing information.
If you wish to know how we use your Personal Data, or to object to its processing, please contact us by email at contact@alolivier-group.com. In this case, please indicate the name of the website on which you provided your information, as well as the information you would like us to correct, update, or delete, clearly identifying yourself. Requests to delete Personal Data will be subject to our legal obligations, particularly regarding the retention of business and accounting records.
10. LINKS TO OTHER SITES
This Policy applies only to the A L'OLIVIER GROUPE website, alolivier-group.com, and not to websites owned by third parties. We sometimes provide links to other websites that we believe may be of interest to our business clients. However, due to the nature of the internet, we cannot guarantee the privacy and personal data protection practices of the websites to which we provide links and cannot be held responsible for the content of sites other than that of A L'OLIVIER GROUPE.
11. CONTACT
If you have any questions or complaints regarding our compliance with this Policy, or if you wish to provide us with recommendations or comments to improve its quality, please contact us by email at contact@alolivier-group.com or by mail at the following address:
A L'OLIVIER GROUPE
32 rue Jacques Robert
95500 LE THILLAY
Please note that this Policy may be modified, supplemented, deleted, or updated. In such cases, these modifications will be available on this page. However, we will always process your Personal Data in accordance with the Policy in effect at the time of collection.